CTS Event Manager policies

Terms of Service

Organizers are responsible for their events, permits, venue authorization, insurance, safety planning, accessibility, taxes, merchandise, vendors, content, and compliance with applicable law. CTS provides event-management technology and does not operate organizer events unless expressly agreed in writing.

Users may not create unlawful street races, speed contests, reckless-driving events, deceptive listings, discriminatory events, or activities that violate venue rules. CTS may suspend accounts or remove events that create safety, fraud, legal, or reputational risk.

Payments and refunds

Organizers must complete Stripe verification before accepting paid registrations or bookings. Stripe is not required for CTS approval or free events. Organizer refund and cancellation rules must be disclosed before an event registration, service deposit, or other purchase. Payment-processing charges and disclosed CTS platform fees may be nonrefundable where permitted by law. Organizers remain responsible for their services, taxes, fulfillment, cancellations, customer disputes, and connected-account compliance.

Community release and platform fees

Community has no monthly subscription. Free registrations have no CTS platform fee. Paid registrations carry a CTS fee of 1.5% + $0.49, deducted from the ticket payment. For very low ticket prices, this fee is capped below the ticket total. Stripe processing fees are separate.

Launch and Pro are coming soon. Trials, new paid subscriptions, paid crest purchases, social publishing, merchandise checkout and service bookings are unavailable in this release. Existing records and tickets are preserved. Existing subscriptions, if any, must be managed or canceled through billing management; this release does not cancel them automatically.

Save your private registration link. Automated email delivery is not currently offered; return to your ticket page for approval and payment status.

Privacy

CTS processes account identity, event, registration, vehicle, payment-status, check-in, vendor, merchandise, social-queue, and connected-storage, appointment, calendar-availability, and service information to provide the service. Payment card data is handled by the configured payment processor; CTS should not store full card numbers. Google Drive access is limited to app-created files. Google Calendar access is limited to availability checks and appointment operations authorized by the connected shop. Data is not sold.

Event waiver notice

Each organizer must supply an event-specific waiver appropriate to its activities and jurisdiction. CTS ticketing alone does not create a liability waiver. Motorsports, ride-alongs, track activity, alcohol, minors, and hazardous activities require specialized legal and insurance review.

Intellectual property

Organizers retain ownership of uploaded event and merchandise content and grant CTS permission to host and display it for service operation. Organizers warrant that they have rights to all logos, photographs, music, trademarks, and promotional material they submit.

Liability and availability

To the maximum extent permitted by law, the service is provided without guarantees of uninterrupted availability. Final limitations of liability, indemnification, dispute resolution, governing law, data retention, and business contact terms require approval by CTS counsel before public launch.